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More Customer References“We’ve been coming here since we got our pool –
5 years – you have helped us many times. You never try to
sell me things I don’t need, and always have a great suggestion!” “I have been a loyal customer since 1986!
Your inventory and ‘can do’ attitude is the best! Keep
up the great work!” “Everyone in the story was great.” “Mimi was very helpful with information. Very
personable without being pushy.” “I was worried about getting the furniture
through the door. Patrick brought a chair over the next day to try
it. Good service!” “Mac was extremely outgoing, funny, and a
pleasure to do business with!!! Very courteous, friendly, and helpful.” “Kip always listens well, offers exceptionally
clear advice. All employees seem to be knowledgeable.” “The team is the best and oh so helpful, whether
by phone or in person. You should be very proud of your team!” “Great company, everyone is very friendly
and helpful. This is the first pool that I have ever owned. I have
received all the help and support that I feel I needed. Someone
was always there to help or answer questions.” “I never hesitate to ask questions; sometimes
even twice!!” “You are helpful, polite and friendly. Even
after 6 years, the pool still shows new faces of dilemma to me…
never boring! But I know where I can go for help. Thanks!” “Our family of 5 enjoyed our pool last summer
very much. We had a few problems in the beginning, but your employees
took care of them without fail.” “What we enjoy with our experience with Seasonal
Pool, you try hard with information and employees to avoid unpleasant
pool experiences.” “Have enjoyed the pool minus the weather.
I have had some trouble keeping up with the pool but your guys have
been helpful. Look forward to this summer.” “Your pool school on closing the pool was
great and I am looking forward to the pool opening class. Your service
has been great from the day we bought the pool!” “Your staff assisted with questions several
times and sold us products to solve our issues that were a good
solution for the problems at hand.” “I always feel confident that anytime I need
help someone at your store will gladly give it.” “We had shopped around before buying at Seasonal,
and we found that Seasonal went out of their way to make sure our
pool-buying experience went smoothly. The information packet that
they put together was extremely useful and what convinced us to
buy our pool at Seasonal.” “Your team is outstanding. Each trip to the
store reinforces the knowledge we know you and your staff care.” “Mac did an awesome job of selling, and after
I decided and returned to purchase the pool table, the manager let
me in at closing time to make a purchase.” “Mac was very knowledgeable and very helpful,
great service, a definite asset to your company. Excellent customer
service.” “I have always been pleased with my purchases
at the Seasonal Specialty Store. Now that I recently needed service
there, I must say, Thank you so very much for such outstanding service!
Everyone was so helpful and generous.” “Pool schools are great. Fast and simple and
to the point!” “We consider Kip and Patrick to be an asset
to your company. Both of these employees should be congratulated
and praised for the way they went above and beyond the call of duty
to satisfy a formally frustrated customer.” “I have had many wonderful hours with your
pool table as well as my friends. I will see you soon.” “The ‘take it easy’ plan is truly
great. Keep it up!! If you take care of your other customers as
well as you did me, you are to be commended.” “Your video, advice and encouragement was
as much appreciated as your aid in getting the Sharkline folks to
replace the liner and siding.” “A short note to tell you how happy we are
with our pool, the deck, and the assistance we receive from your
staff. The past two summers have been very enjoyable.” “Your service is excellent! I always got the
help I needed.” “When we recently had vandalism to our pool
you responded quickly and Dennis mailed a detailed estimate the
same day. He was instrumental in helping us reach a speedy claim
settlement.” “Just a note to say our 1st summer with our
Seasonal pool was wonderful! Our hardly used backyard in a whole
new area now. Any questions we had were answered with friendliness.” “We love using the Baquacil products –
their ease of use makes pool ownership simple and quick! We have
appreciated the support of your staff whenever we have questions.” “Your free water lab is great for obtaining
professional info about the water quality. Your personnel are the
best that I have ever had the pleasure of talking with. They are
very helpful and concerned about the customer, not just the sale.” “I’m not sure what else we could buy
at this point, we have it all (we did go a little crazy!!) We’ve
enjoyed working (and buying) with/from you. Thank you for your help,
time and patience.” “We are very happy with the pool. I can’t
say enough about Chris, who not only sold me the pool but remembered
us when we came in to purchase chemicals or have our water tested.
It’s a nice feeling to walk into a store and know you’re
going to get friendly assistance.” “I just want to thank you for all your time
and patience with us while we experienced our first pool installation.
Please thank Patrick, Tod, Kip, the whole staff and Rich especially,
for such great support and help. You are lucky to have such great
employees on your team.” “The pool is wonderful and we can’t
wait to use it this year. You’ve been great.” “We were very pleased with the service we
received at your store. The pool was installed on time as promised.
All we had to do was fill it and enjoy.” “We bought our pool package from Seasonal,
because we were impressed with the service and quality of your pools.” “Excellent service!!” “Your sales help have answered all our questions
and were extremely patient with some of our continuous questions
and problems. I not only saved a lot of money, but your honesty
as a salesman was so impressive that I would never consider going
anywhere else.” “Just wanted to thank you for your assistance
in the installation of our pool cover. Both Dennis and Tod were
very helpful and we are very pleased with the professional job.”
“We are very pleased with our new pool. The
service we received was excellent.” “We’re happy with the products and services
provided by Seasonal and will be back when we are in need of accessories.” “I came across your website and I am just
in aw over the amount of information you had made accessible to
the uneducated possible pool owners. I have felt as if I have received
excellent customer service and I haven’t even visited your
retail location.” “Our pool was beautiful all summer long. Also
everyone at your store is friendly and very helpful.” “We want to thank you for all the help and
guidance you gave us last summer with keeping our pool looking great.” “Tod was such a pleasure to talk with. He
was very helpful in pointing out what to expect as a pool owner,
especially in the installation and maintenance. He was also very
good about what to expect from the installer and from Seasonal.” “We are/have been very pleased with the store
personnel’s attitude and advice.” “The person who put our pool in was great.
Friendly and experienced, and patient (making my mind up on where
to put the pool.)” “We did the smart thing by buying our pool
through you. It was easy and painless.” “The personnel in the store are very pleasant
and a pleasure to deal with. This makes it easy for us and easy
for you.” “We feel very confident working with Seasonal
Specialty.” “Your staff and installation people were super,
they made everything go very smoothly and on time. You have a 1st
class operation in every respect!” “Thanks for many years of fabulous service.
You are a model for anyone wanting to build a successful business.” “We absolutely love the Baquacil product line.
What a pleasure from the old way.” “Both Rich and Tod were very helpful and I
appreciated all of their efforts.” “We are very happy with our new pool, the
installation was fast and professional, the salespeople at your
store are courteous and helpful.” “We have been very happy with the purchase
of our new pool. It has been so easy to maintain, the water is always
nice and clear.” “Your staff is very personable and friendly
and doesn’t make me feel dumb when I ask a stupid question.” “Your establishment and service comes highly
recommended from the Rapsis family. You made our 1st year (as pool
owners) very easy and comfortable.” “The pool we purchased last summer has proved
to be a great ‘investment.’ Thanks to your staff, pool
care has been a breeze! This was my greatest fear at the time of
purchase, but the education I received from your staff quickly alleviated
that concern.” “I would like to thank all of you and hope
to have a great season.” “You have a well organized, professionally
run pool organization.” “I found your water testing dept. to be particularly
helpful and the clerks to be very pleasant, we look forward to dealing
with them again this season.” “We feel comfortable calling or coming in
with questions, water samples, or even blank stares on our faces.
Pool ownership isn’t an easy task, but Seasonal has, without
a doubt, taken the uncertainty out of summer fun.” “We chose Seasonal because we were treated
like customers, who were interested in buying a pool. We didn’t
have to wait for service and you answered all our questions.” “You have everything we want or need –
for pools, that is. You are the Aristotles of the pool biz.” “We’re thrilled with the service from
Seasonal Specialty Stores!!” “Everyone employed at your store is customer
oriented and highly trained. We always know if we had questions
or problems with our pool, your talented staff would help us.” “You’ve always been very prompt in testing
the water whenever we brought you a sample.” “We couldn’t be happier with not only
our new pool but the service we have received thus far. Being a
new pool owner, you have made the maintenance simple and easy due
to your very caring and knowledgeable sales staff.” “I am in the customer service business, and
I can honestly say that the staff from Seasonal is definitely committed
to providing excellent customer service. It’s not surprise
to me that you are so successful!!” “Because of your employees’ patience
and expertise, we plan to purchase all our pool necessities and
toys from your store – we already have a lengthy list for
you April sale.” “We have purchased a 24’ round pool
package, patio furniture, and some miscellaneous items from your
store. Every time we visited the store for advice or information
about the pool, we have found the sales people very helpful and
friendly.” “Thanks for your service and smiles. Quality
and reputation does a business make but mostly it’s the people
who sell the wares. Obviously, you know this.” “We found dealing with your personnel a pleasant
experience. Service was always given in a friendly and knowledgeable
manner.” “It was our first year with the pool and your
water analysis, technical advice, and products/services were invaluable.” “Maintenance on the pool was a lot easier
than I thought. It would be, as your staff is very friendly and
professional.” “One of the greatest things your personnel
has done is provide us with step by step instructions in taking
care of our pool from start to finish.” “Although Seasonal Specialty Stores is ‘out-of-my-way’,
I will continue to buy all my chemicals there because of the helpful
service.” “It is very helpful to be able to have our
pool water tested when necessary along with any questions that we
have being answered by the folks at the store.” “There was always a friendly person available
to answer our questions and assist us in purchasing the right products.
We used Baquacil and were very pleased with the results.” “It is always a pleasant experience visiting
your store.” “We are looking forward to enjoying the pool,
and the great service with so much personal care, that we experienced
at Seasonal’s!” “The electrical inspector even commented on
the quality. He stated he had never seen such a nice above ground
pool.” “The installers did an excellent job as my
house sits on top of a hill which is almost all ledge. I’m
a first time owner and the phone assistance I received when closing
the pool for the winter was very helpful.” “Your best product and one that differentiates
you from other places is the quality and availability of your customer
service!” “I just wanted to thank you all for ‘the
best pool season we have ever had’!” “We have never owned or maintained a pool
before, and your staff was exceptionally helpful not only at the
time of purchase but on each subsequent visit to your store as well
as when we called with questions.” “Your willingness (and that of your employees)
to help us solve the little problems and answer the questions we’ve
come in with over the years is very much appreciated.” “Very much enjoyed last year’s instructional
seminar you had at the store. Invite us again!” “Product, price, and service – all are
great!” “We believe your ongoing commitment to your
customers (be it through sales, newsletters and all around professional
advice) is why you stand head and shoulders above other pool companies
and stores.” “It has been a pleasure to do business with
you!” “Besides an all inclusive display of products,
a knowledgeable, friendly, eager to help staff makes the experience
a pleasure.” “Excellent customer service – Kip –
was, as always, excellent.” “Mac is not only knowledgeable, he is an exemplary
employee with the most sparkling personality!” “Your store is great and so are your products
and employees’ knowledge.” “I felt like I was your only customer.”
“What I think I like the most is that when
I visit the store I am always treated like a welcome friend instead
of just another customer.” “Patrick and Mac were very informative and
willing to spend time with me. They were very professional and went
out of their way to make me satisfied. “You have always stood behind your products
and done what you could in terms of warranty and replacements. In
general I have felt superior service has been provided at Seasonal.” “Every year I have to have someone explain
how to open and maintain the pool and every year everyone always
just smiles and helps!!” “We felt extremely comfortable due to no pushy
salespeople. All questions were answered and Mimi spent as much
time with us as we needed. We declined shopping around because of
this.” “Everyone was courteous and helpful from the
cashier to the stock room guys.” “Seasonal came across as more concerned with
our satisfaction than our money – it’s refreshing.” “Even though there are several stores locally
I could go to, I will only purchase my pool supplies, get my water
tested and deal with your store for my pool needs. Thanks for the
service and you’ve made a customer for life.” “Your products are worth the trip and the
money.” “I am really glad that we purchased our pool
through Seasonal Specialty Stores because I feel that they help
me quickly remedy my pool issues. I don’t feel like I purchased
a pool and now am on my own to fend for myself.” “We are very pleased with our pool table,
we’ve had no problems at all. We’ve had nothing but
compliments for the table. Be assured we will make all our billiard
purchases from Seasonal.” “We are very happy with your services and
the pool table we bought. We enjoy many hours often playing pool
and ping pong. Thanks again.” “We love our pool table and so does everyone
else who has seen it. The installation was done very professionally
and courteously.” “You were nice enough to hold the table for
us until we had some new carpet installed. When we wanted it installed
it was done in a matter of days.” “I did experience a problem with one pool
cue shortly after I purchased the table but when I returned to your
store, your staff took care of the problem immediately and to my
satisfaction.” “We were very pleased with the entire experience
of purchasing the table. From showroom to installation, all questions
were answered and everyone involved was extremely professional.” “We absolutely love our pool table. We ordered
it natural to match our room and it is perfect!! The installers
did a magnificent job.” “We were very impressed with the prompt and
expert installation of our pool table. The courtesy afforded, and
advice of your sales staff was greatly appreciated.” “We have been exceptionally pleased with the
pool table and accessories we purchased at your store. The people
who set up with table were very professional and cordial.” “I am very pleased with my pool table and
the service your store provided. My children love to pass the time
playing pool and ping pong.” “Your installer couldn’t have done a
better job – also, I might add your salesperson was invaluable
in helping me pick just the right pool table for our needs.” “Thanks for the personable touch of following
up on our pool table purchase. Our family and friends have been
impressed with the quality, appearance and trueness of the table.” “We have had the best time with our pool table,
we just love it. We want to thank you for good fast service.” “It was a pleasure doing business with you
and look forward to doing more.” “We received the pool table yesterday and
we love it! The installation went smoothly, and the installers were
professional and very knowledgeable. On a scale of 1-10, you definitely
deserve a 10+.” “In this fast-paced, get ‘em in get ‘em out climate of retail and lack of customer service, I have to applaud Seasonal. Whatever you are doing to keep these standards, it is working. When customers are as pleased as I have felt, it is a WIN WIN situation.” - Kathleen, Jaffrey, NH, March 2006 “We had out new pool table installed in Jackson,
New Hampshire. It gets heavy use during holiday seasons –
and has worked perfectly under the circumstances. Thank you for
contributing to our seasonal enjoyments!” “We are happy with the service and assistance
given by Seasonal’s staff. We’ve always been able to
find someone to answer questions.” “I have been a customer for oh sooo many years
and can’t say enough about shopping there being such a pleasure.” “The quality is top of the line. The staff
is friendly, knowledgable, and seem to really care about my concerns
as a pool owner.” “We love our pool, products and help of everyone
at Seasonal’s. Thanks for being there for us, and helping
us enjoy hot summer days.” “Initially, I had a hard time talking my husband
into the purchase of a pool because he thought it would be too much
work. At the end of the summer, his comment was, ‘This was
the best investment we ever made!’” “We love the service we get when we have our
pool water analyzed – and best of all – it’s all
free! Thanks for all your past help!” “We are glad that we went the extra miles
to save money and find friendlier people. We traveled to buy a swimming
pool, we are not afraid to travel to buy a pool table.” “You stand by your products and have great
customer service care just like you said you did.” “I would like to thank you and your staff
for helping us pick a great table.” “We have been to your store 3 times since
buying the table purchasing cues and a light. We are very satisfied
with the service and the price.” “Since we have moved to New England, we have
found only a few businesses that treat their customers with the
warm service that we are used to. Seasonal is definitely one of
them.” “The whole family enjoys gathering around
the pool table and spending quality time playing pool. My five year
old daughter is quite the ‘pool shark.’ This was definitely
a good purchase which the whole family and friends enjoy.” “You have done your job. Your staff is the
best. Very friendly and knowledgeable. I look forward to the 05
pool season with Seasonal.” “Overall, Seasonal has been, and always shall
be our pool store. Thank you for many years of service.” “I researched a lot of pools and stores before
my purchase and your store was by far the most organized, friendly,
and informative I cam across. Forty miles (one way) isn’t
so bad if you get what you came for and leave satisfied!” “The combination of your staff and the ease
of using Baquacil has made pool ownership a joy! Thank you so much.
We look forward to another season with you!” “My family would like to thank all of the
employees at Seasonal Specialty Stores. You all are a great team.
Any questions or problems you’re always there and available.” “In the past four years you have worked with
me in a truly unbelievable way and bent over backwards to make things
as painless as possible for your customers. I can’t tell you
how impressed I am with the way you handle your customer service.
No doubt Seasonal is miles above all the competition.” “The purchase of the pool table for a Christmas
present for my husband and 17 year old son was the perfect addition
to our finished basement. We recently returned to purchase a billiard
lamp which indeed sheds new light on our table.” “Dennis and Jeanne, you have integrity and
I have recommended your store to friends and others.” “You and your staff have answered at least
100 questions. Your patience to a first time pool owner was appreciated.
We will always recommend Seasonal to anyone who wants to buy a pool.” “We are totally thrilled with our new pool
table. When the time comes that something is needed for our new
“toy” – you can be assured that we will make a
trip to your store.” “We are very happy with our new pool table.
The salesman was informative, and the table was delivered and installed
the day it was supposed to be.” “It was quite obvious from the start that
your intention was to deliver the right pool for us. The support
is terrific. Keep up the great work.” “I will recommend anyone who is interested
to check out your store. I am very happy with my purchase.” “We absolutely love our Olhausen pool table
– and the lavender colored felt is a perfect match for our
décor. We’ve gotten many, many compliments. I tell
them all where we bought it too!” “We are very pleased with our pool table,
overhead light, and standing cue rack. I would highly recommend
you to anyone looking to buy similar equipment.” “The table is remarkable in all aspects. The
installation was very professional and much appreciated. I could
not be happier with your services and, of course, the excellent
table. We will keep Seasonal in mind for all of our Billiard needs.” “The Olhausen pool table has been a great
addition to my home. The individuals who installed the table were
professional and efficient. As time goes on there will be accessories
I will be shopping for and will stop by the store.” “The staff is wonderful, and when someone
wasn’t sure they found someone with the answer.” “You sell quality! My 1st Sharkline pool is
20 years old and still going strong with new owners!” “The products we needed were on display making
our buying experience much easier. The staff smiled, asked the right
questions, and did what was needed.” “The staff is very friendly and went out of
their way to help fit our boxes in the truck.” “Of the few choices around, you far surpass
the others.” “You took the time to explain things to me,
even when I didn’t get it the first time.” “Everyone from up front to the warehouse guys
have been very friendly and helpful to work with.” “I had to call with questions and was helped
right away over the phone without having to come in with a water
sample. The problem was understood just by description and solved.” “All of your staff are very friendly, courteous
and professional. It is always a pleasure shopping there.” “Great value and service!” “Excellent service. Very knowledgeable. Always
friendly.” “The sales help knows their stuff and spent
time to explain it.” Seasonal Specialty Stores 120 Route 101A · Amherst, NH · 03031 Tel: (603) 880-8471 · Fax: (603) 595-8497 E-mail: webquestions@seasonalstores.com Mon. - Fri. 10am - 8pm, Sat. 10am - 5pm, Sun. 12pm - 5pm Designed by Gull Group Advertising and Mouseclicks Copyright 1999, 2007 Gull Group, Inc.
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