COVID-19 Policy

As COVID-19 continues to impact our communities, we’re committed to doing what’s best for our customers, our employees, and the public. We’ve been closely monitoring the situation and making changes along the way, as we take very seriously our responsibility to help care for and protect the communities we serve.

Effective 3/28 Governor Sununu has declared that all NH retail stores will be closed to customer traffic until May 4th 2020. As a result, our physical store will be closed however we are allowed to offer curbside pickup and delivery.

You can place an order by any of the following ways: call us with an order at 603-880-8471, or on this website from the Main Menu click on Order Online, this will direct you to our Pool & Spa Chemicals online ordering.

We have created a list of some items for your ordering ease. The list can be found on this website by clicking on Curbside Pickup from the Main Menu.

For employees still working in the store, we are practicing social distancing, we have required the use of gloves when loading chemicals in your car and replace gloves after every transaction. We have a policy in place to monitor our employees with any symptoms and keeping them at home with pay, and not allowing them to return until they are symptom free for 48 hours or provide clearance from a physician. We have cancelled all employee work-related travel and implemented the use of remote working by employees who can.

We will also continue to offer our customers Pool Services for Openings, Weekly Cleanings & Closings.

We will continue to do water testing. Just drop it off in our designated box in the front of the store and we can call or email customers with results. Drop off by 3pm cutoff for same day results, otherwise we will contact you the following day.

For large items such as Above Ground Pools, Spas, Patio Furniture, Grills, Game Tables, Bars & Saunas, we can continue to have them delivered.

We are making every effort to keep you and our employees safe during this time. We want to make sure that all our partners and customers know there is nothing more important than our collective health and safety. Please take care of yourselves, your loved ones, and others who may need help.

Eric Slaughenhaupt
President – Seasonal Specialty Stores