August 30, 2014

►    Customer Feedback:   Customers Cy & Sylvia T. stated that their general shopping experience with us was Excellent.  Did any of our team members do an unusually good job?  “(Our salesperson) quickly identified our needs and showed us just the right product to make an easy decision.”  Sales help, communication, and product performance were all rated Excellent.  Would they recommend us to a friend?  “Yes.  Depth of merchandise and knowledge of staff.”

►    New advertising, department specials, weekly specials, and everything else:  “Winter Pool Covers”. The Pool Supply Clearance will overlap by one day (Sunday).  I’m not sure what patio is doing.  The advertising and weekly specials (Winter Pool Covers) is sufficiently vague enough to cover the transition.  This month’s color is gray.

►    The major Pool Supply Sale will start shortly – whenever the managers are ready.  Just read the sign.  You determine the discount according to the circumstances, and the circumstances are all in writing.

►    From Mia: There is a new winter cover stocking chart.  This will be kept on the daily chores clipboard.  Please us and leave me a note as it needs to be updated.

►    Either the weather, or my article in the Seasonal News has brought out lots of people for winterizing, much earlier than normal.  So I ran an early ad on the back cover of the Telegraph’s Encore this past Thursday.  We will also run an extra Hippo ad a week early.

►    We have new Triangle Credit Union applications that now show you examples of interest rates and minimum payments.  Actual rates and payments vary with the size of the purchase and their credit history.  Still, their worst rate is lower than Wells Fargo’s best rate, and the customer doesn’t lose $200 by using Triangle.

►    New, Improved Jokes:

–        “All the kids made fun of me,” the boy cried to his mother.  “They said I have a big head.”  “Don’t listen to them,” his mother comforted him.  “You have a beautiful head.  Now stop crying and go to the store for ten pounds of potatoes.”  “Where’s the shopping bag?”  “I haven’t got one, use your hat.”

–        “If you refuse to marry me,” he swore, “I shall die.”  She refused him, and sixty years late, he died.