January 12, 2019

►     John from New Boston sends us this, “I had the privilege of working with Dennis and Patrick.  Your entire staff was excellent and none did a bad job”  He stated this about the sales help, “They were excellent at relaying their product knowledge to me”.  He also said the warehouse staff made him feel like a part of our team.  He rated our phone support as excellent and would recommend us to a friend.

When asked what we could to do improve, this was his response, “Just keep doing what you do”

►     New advertising starts Sunday, January 13: Entertain at Home.  Promotions, sales and specials all continue from last week

►     There were 24 One of These awards for December; 3 for Customer Service.  Finalists were Cheryl, Joe G., Maggie, Ryan and Steve.  Owners choice was Cheryl and the drawing winner was Ally.  Congratulations to all!

►     The back of the Above Ground Sale page is getting an additional clearance pool; a 12 x 24’ Repreive52.  It’s an UNBELIEVABLE PRICE ($500 off) with a $400 par.

►     Your mother doesn’t work here!  Ok, for one of you, your father does.  But PLEASE wash your dishes when done.  It takes two minutes.

►     If you have items to add to the Gull News, give them to Maggie by Tuesday so she has time to check with a manager if appropriate.

►     Hood sold their table cover manufacturing to Damson Edge.  We replaced the 2 pages on the custom table covers and convertibles with a single page (and signs)

►     Simplify! We dropped the sign that showed our prices on the solar reels and added some of that information to the sign that shows how to position a solar reel on a pool.

►     January 19:  Happy January birthday to Tod, Paul, and Maggie.  Help us celebrate with FREE birthday cake in                                    the coffee shop, while supplies last.

         February 2:  Groundhog Day

         February 14:  Happy Valentine’s Day!

         February 18:  Presidents’ Day.  We’re open our normal hours.

►     Laughter the best medicine:

  • Do twins ever realize that one of them is unplanned?
  • What if my dog only brings back my ball because he thinks I like throwing it?
  • If poison expires is it more poisonous or is it no longer poisonous?