January 24, 2015

►    Customer Feedback:  A Seasonal Specialty Stores Report Card was received from customer Gil B., of Nashua, NH.  Sales help, operations, communication, and product performance were all rated Excellent.  Did any of our team members do an unusually good job?  “I’ve worked with Pat a lot – very helpful, very good.”  Pool School, in-store advice, and free water testing Excellent.  What do we do really well?  “Very helpful with pool problems.  My pool is one of the few that has mold issues frequently and your group (Pat in particular) has always been really patient and helpful.”

►    Advertising and promotions continue from last week:  “Entertain at Home”

►    Happy Birthday to Anne-Marie, on Saturday, January 24, to Thomas, on Thursday, January 29, and to Paul on Friday, January 30.

►    The Nashua Home Show is this weekend (1/24-1/25) at the Nashua Radisson.  There is an ad in the lunchroom.

►    News of the Weird from the Hippo: Fighter jets from France were forced in February to accompany the hijacked Ethiopian Airlines plane commandeered by the co-pilot, who had diverted the plan to Geneva in order to apply for asylum.  The Swiss air force would normally have taken over the mission in its own air space, but the incident occurred at 4:30 a.m., and Swiss air force pilots were likely still asleep, as they work only “regular office hours,” beginning at 8 a.m. (French military officials said they are accustomed to covering for Switzerland.)

►    Internet Humor: Mark Twain once went to borrow a certain book from a neighbor in Tarry Town.  May I borrow a book from you?  He asked politely.  Yes, you’re more than welcome to it, the neighbor told him.  But I  must ask you to read it here.  You know  I  make a rule never to let any book go out of my library.  Some days later, the neighbor wished to borrow Twain’s machine for cutting grass in the garden.  Why, certainly, Twain told him.  You’re more than welcome to it.  But I must ask you to use it here.  You know that I make it a rule never to let it go out of my garden.