Dear Dennis,

I just wanted to let you know how our first season with our new pool went.

We originally shopped at another pool store before purchasing our pool at Seasonal Specialty last spring. At the other store we encountered pushy salespeople who would not give us brochures and price lists on their entire pool line. Every time we went back to their store, the price changed. We overheard one salesman telling his customer that they didn’t want a particular pool because it was not good quality, yet our salesman was telling us that the very same pool was the best quality they had. It was very confusing and we felt like we were at a car lot, being pressured into buying a new car.

At your store the difference was like night and day. Your salespeople were extremely courteous and knowledgeable. We were given a beautiful color brochure that contained all the pools you sold and their prices. Everything was there in black and white. There were no hidden charges. We knew up front how much it would cost us to get into the pool we wanted.

We are so happy we listened to your advice and chose Baquacil as our chemical treatment. Our pool water was crystal clear all season long. Our neighbors commented on how sparkling clean our pool was compared to others. And it was so easy to use! Initially, I had a hard time talking my husband into the purchase of a pool because he thought it would be too much work. At the end of the summer, his comment was, “This was the best investment we ever made!”

Your installer had our pool up in just a few hours, even though he got caught in the middle of a rainstorm. He was professional and thorough. Your salespeople have gone out of their way each and every time I had a question or concern. I have recommended Seasonal Specialty to every person who has complimented us on our beautiful pool, and believe me, there have been many, many compliments!

Thank you and your staff for making last year the best summer my family has ever had!

Sincerely,
Denise and Ken
Hudson, NH