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Sep. 12012

September 1, 2012

    Customer Feedback:   Customer Brian H., from Nashua, NH stated that their general shopping experience with us was Excellent.  “Patrick was very knowledgeable about the salt chlorine generator, but Paul Matthes’ installation withstood the scrutinizing home owners test.” When asked about team members that might have done a bad job they remarked “Never!”  As far as our sales help in general, they are “ever present, never pushy.”  Our operations people are “efficient and courteous”, and our communication is “just the right amount.”  When asked how our products performed for him, he said “everything performed as promised.”  He would definitely recommend us to a friend and mentioned your “quality and service is tops.”  When asked what we can do to improve, he mentioned “food and beer is the only thing left to do!” He also spoke of what we do really well: “Execution! You get things done. Thanks, guys, great place to do business!” 

►    New advertising, “Winter Pool Covers Plus”, Weekly Specials, A/G Sale, Hot Tub Sale, and Billiard Sale all start Sunday, September 2. 

►    New 2012 winter pool table prices start. Actually prices remain unchanged for half. The other half are on clearance! 

►    We are extending August Clearance two more days until Sunday, September 2. We are closed Monday for Labor Day. We will change out the tags and signs on Tuesday. 

►    We will extend the grill and fire pit sale until Sunday, September 9 for anyone who wished they had a new grill on Labor Day. 

►    Look at the September Pool Clearance Sale – the back of the A/G Sale. Prices on those pools are much lower.  Watch the rules on them; they are on the page.  Have to take the pool in 14 days, both pool and liner have to be in stock. 

►    The Winter Major Pool Supply Sale will start once the August Clearance prices have stopped.  Read the sign carefully.  Prices vary according to when they want it, and if we have it. 

►    Inground Pool Closing Class is Wednesday, September 5th. The next Above Ground Closing Class is Wednesday, September 19th

►    I have just finished the accounting for the pool through the High Hopes Foundation. Through some very generous contributions from our vendors, we are able to provide a $12,000 pool package, heat pump, and installation at no cost to the family or to High Hopes. We put some good money into this (and a lot of time), but still not the most. Aqua Comfort at $2,400, Pools By Us Plus at $1,050. Sharkline at $1,240 were also major contributors.

An interesting note is that every person and company I asked said “yes” to my request (and two gave extra).  That is, every company owned by people.  We received one “no” from the multi-billion dollar company.  I’ll put the statement in the lunch room. 

►    Save the date. We are hosting an “After Hours” Open House for the Souhegan Chamber of Commerce on Wednesday, November 7th from 5:30 to 7:30 p.m. There will be a lot of people here, so I will need a lot of you to help entertain, guide, serve food, etc. 

►    The factory rebate on Legend Automatic Pool Cleaners ends on Sunday, September 2nd

   Submitted by Jeanne:

The Washington Post’s Mensa Invitational once again invited readers to take any word from the dictionary, alter it by adding, subtracting, or changing one letter, and supply a definition.  Here are some of the winners:

       – Sarchasm:  The gulf between the author of sarcastic wit and the person who doesn’t get it.

       – Inoculatte:  To take coffee intravenously when you are running late.

       – Osteopornosis:  A degenerate disease..(This one got extra credit).

       – Karmageddon:  It’s like, when everybody is sending off all these really bad vibes, right? And then, like, the Earth explodes and it’s like, a serious bummer.

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