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Mar. 132013

March 9, 2013

►    Customer Feedback:  A customer named Brian H., from Nashua, NH, stated that his general shopping experience with us was Excellent.  Did any of our team members do an unusually good job?  “Patrick was very knowledgeable about the salt chlorine generator, but Paul Matthes’ installation withstood the scrutinizing homeowner’s test.”  Sales help, operations, communications, and products were all rated Excellent.  “Ever present, never pushy.”  “Efficient and courteous, everything performed as promised.”  He would recommend us to a friend.  “Quality and service is tops.”  What can we do to improve?  “Food and beer is the only thing left to do!”  What do we do really well?  “Execution!  You get things done.”  “Thanks guys, great place to do business!”

►    New advertising begins Sunday, 3/10:  “Paddy O’Furniture Sale”     All the specials continue.

►    There were 30 One-of-These Awards this month; 2 for customer service.  Finalists were Seth, Jen, Ann Auker, Stephanie, and Landon.  Owner’s Choice went to Jen, and the drawing winner was Anne-Marie.  Congratulations to all.

►    Good luck to Patrick at the Nationals this weekend.

►    Help save electricity.  The security monitors should be shut off when we go home, and turned back on when you come in.  For instance, if no one is working in Parts, you don’t need it on.

►    From Patrick:

Training:  Todd Burns from SABER Grill will be here on March 20th, from 1:00-3:00pm for SABER Grill training.  We will be cooking lunch.  His training will start after Marquis training, which is from 10:00am-1:00pm.

►    From Coffee News:

Love those apples!  It seems that a moose and a tree full of fermented apples don’t go together very well.  That’s what Per Johansson of Sweden discovered when he heard weird noises coming from his neighbor’s yard in the southwestern part of the country.  A moose, a bit tipsy from eating the apples, had managed to somehow get caught in the branches of the apple tree and was unable to scramble free.  Rescue services and police arrived on the scene, and the animal was finally set loose after a few branches were cut off the tree.  The moose stumbled away, then settled down in the garden to take a little rest from the ordeal.

►    Don’t Mess With Children:

The children had all been photographed, and the teacher was trying to persuade them each to buy a copy of the group picture.  “Just think how nice it will be to look at it when you are all grown up and say, ‘There’s Jennifer, she’s a lawyer,’ or ‘That’s Michael, he’s a doctor.’”  A small voice at the back of the room rant out, “And there’s the teacher, she’s dead.”

Feb. 182019
►     This week’s report card comes from the Smerekaniczs from New Boston.  They said that their shopping experience was excellent, mostly because Stephanie was so amazing.  They also said that the best thing we could do for our business would...
Feb. 112019
►     The Whites from Londonderry send us some very positive feedback!  “We love shopping at Seasonal Specialty Stores – there is such a great selection!  Everyone was awesome.  Nobody did a bad job – everyone was great.  You have a...
Feb. 22019
►     James & Jackie from Westford, MA have this to say about us:  Always professional and efficient.  Sean helped us buy a Saber grill.  Everyone was timely and polite and nobody did an unusually bad job.  We really appreciate the...