10% Off In-Stock & Special Order Furniture
April pool supply sale - SAVE UP TO 30%!

Jun. 172013

June 15, 2013

►    Customer Feedback:  Customer Sharon M. from Hudson, NH, stated that her general shopping experience with us was Excellent.  “Tod explained the hot tubs to me, and which was best for my needs.”  Did any of our team members do an unusually good job?  “Tod B. – for his attentiveness and helpful information.”  Sales help, operations, communications, and product performance were all rated Excellent.  “Friendly, knowledgeable, and professional, going the extra step with payment plans and delivery.”  “Planned delivery, friendly warehouse and cashiers.  Water Lab is professional and knowledgeable.”  “Pool supplies keep pool clean.  Enjoying hot tub.”  What can we do to improve?  “Move closer to my house.”  What do we do really well?  “Everything, especially point system.”

►    New advertising and specials start Sunday, June 16:  “Super Summer Savings”      All department sales remain the same.  This month’s color is Purple.

►    June 16 is Father’s Day.  FREE logo gifts for all males (not just fathers) making a purchase.  Do not suggest someone may or may not be a father.  It’s none of your business.

►    This is important.  Tell people about Seasonal Sense.  We are spending so much office time trying to get people who do not read emails to respond and open their Rewards.  Then they are pissed off, and mad at us, and the cashier and Anne-Marie have to jump through more hoops.  If they had just joined Seasonal Sense in the first place, we would have had no problems.

►    From Mia:

  1.  Anyone who is at the Parts counter:  Please do not take out parts boxes and leave them on the counter.  Please do not take out parts and leave those on the counter either.  If you don’t know where it goes, ASK!
  2.  When taking parts back for return – please write/attach at minimum, an item number or even better, a part number.  An O-ring with no numbers is as good as garbage!

►     We have a new Introductory Rate from Triangle if they make their loan an equity loan.  One percent for a year.  That seems like a better deal to me than 0% for only six months, with the possibility of going up to 28% if they are late for a payment.  Just saying.

►     Celebrity series hot tubs went up about $200 each on special order.  The regular price of the Broadway will go up in two weeks, when we change over to new sale prices.

►     From Victor:  Help me, please sort recyclables.  Things are being mixed.  Thanks.

►     Internet Humor:  A little old man shuffled slowly into an ice cream parlour and pulled himself slowly, painfully, up onto a stool… After catching his breath, he ordered a banana split.  The waitress asked kindly, “Crushed nuts?”  “No,” he replied, “Arthritis.”

Feb. 182019
►     This week’s report card comes from the Smerekaniczs from New Boston.  They said that their shopping experience was excellent, mostly because Stephanie was so amazing.  They also said that the best thing we could do for our business would...
Feb. 112019
►     The Whites from Londonderry send us some very positive feedback!  “We love shopping at Seasonal Specialty Stores – there is such a great selection!  Everyone was awesome.  Nobody did a bad job – everyone was great.  You have a...
Feb. 22019
►     James & Jackie from Westford, MA have this to say about us:  Always professional and efficient.  Sean helped us buy a Saber grill.  Everyone was timely and polite and nobody did an unusually bad job.  We really appreciate the...