March 29, 2014
► Customer Feedback: Customers Katherine C & Lily D in Marlborough, NH stated that their general shopping experience with us was Excellent. “Good selection of chairs/styles for us to try. Did any of our team members do an unusually good job? “Andrew – helped us test many chairs, assisted appropriately when customer was transferring from wheelchair, listened to our needs, recommended the right chairs. Add to that… great attitude and energy.” Sales help was Excellent. With regard to product performance, “So far (4 days) we like these chairs.” What do we do really well? “Great selection – pools to pool tables to placemats. Easy to get around showroom in wheelchair. Good products on sale.”
► Big doings! Giant April Sale starts April 1; or a day or two early depending on the department. Every sale and promotion changes. This month’s color is pink.
► New store hours start Tuesday, April 1: Mon-Fri: 10am-8pm, Sat: 10am-5pm, Sun: 11am-5pm.
► We have signs up describing grill demo dates. Now you can sell a grill today, and have the customer leave it here until Demo day. They can come back, try some food, watch it operate, and decide whether to keep or cancel. Try to get contact information, because we would like to call or email if we have to cancel. The schedule is also available on our Summer Events calendar on the web.
► Happy Fifth Anniversary to Paul, on Tuesday April 1, Happy Birthday to Stephanie on Wednesday April 2, and Happy First Anniversary to Andrew, on Thursday April 3. Plus Julia and Rebecca S. have anniversaries on Sunday April 6.
► We will celebrate all the above anniversaries in the classroom, with Anniversary Cake on Saturday April 5.
► We have a new coupon in Spectrum monthly starting April 1st. It is a $10 coupon with a $60 minimum purchase. That is total purchase, not a single item. However, it is not valid with any other coupon – because we have a lot of $10 coupons out there right now. There is a copy in the coupon envelope.
► The Nashua Home Show is at the Nashua Courtyard by Marriott, Saturday April 5, 1-5, and Sunday April 6, 10-4. We will have competitors showing there.
► Congratulations to Mia, who won “Outstanding Performance” at Dale Carnegie Wednesday night. Of all the presentations during the entire course, that is the one in which it is most difficult to win “Outstanding Performance”.
► Best of luck to Patrick; bowling in the Nationals in Reno, Nevada this week.
► A few more jokes for smart people:
– A logician’s wife is having a baby. The doctor immediately hands the newborn to the dad. His wife asks impatiently: “So, is it a boy or a girl?” The logician replies: “yes”.
– Pavlov is sitting at a pub enjoying a pint, the phone rings and he jumps up shouting “oh hell, I forgot to feed the dog!”
– A Buddhist monk approaches a hotdog stand and says “make me one with everything”.