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April 28, 2012 ►    Customer Feedback:  A customer who wishes to remain anonymous mentioned a team member that did an unusually good job by remarking “Josh was very helpful and polite. Trina is very smart, knowledgeable, and nice.” The customer...

April 21, 2012 ►    Customer Feedback:  A customer by the last name of Crocker, from Canton, CT stated that their general shopping   experience with us was Excellent.  “Good service – questions answered”.  Sales help, operations, communications, and products were all...

April 14, 2012 ►    A Seasonal Specialty Stores Report Card was received from Peter D.  in Nashua, NH.  He stated that his general shopping experience with us was Excellent, “Pat M. was very knowledgeable and helpful.  He took a lot of time...

April 7, 2012 ►    Customer Feedback:  Brian McQ. from Nashua, NH stated that his general shopping experience with us was Excellent, “Your employees are great and friendly and helpful.”  “Tod looked at my robot and told me what I needed...

March 31, 2012 ►    A Seasonal Specialty Stores report card was received from Michelle F.  in Auburn,NH.  She stated that her general  shopping experience with us was Good, “Store manager Pat?  I forgot his name.  He didn’t give me a hard...

March 24, 2012 ►    Customer Feedback:  Jim B. from Chester, NH stated that his general shopping experience with us was Good, “Seth was very helpful & knowledgeable”.  “Seth advised on the best combination of table, legs, color, and cloth.  Sales help...

March 17, 2012 ►    Happy St. Patrick’s Day.  ►    Customer Feedback:  D.J. P. from Pelham stated his general shopping experience with us was Excellent. “The bar I purchased was on sale so I saved money.”  As to whether or not any of...

March 10, 2012 ►    A Service and Repair Report Card was received from Diana L. in Derry, NH who had work done on her hot tub.  She rated us as Average on one point, and Excellent on 16 points.  “I can not...

February 25, 2012 ►    A Service and Repair Report Card was received from Bob in Amherst, NH who had work done on his hot tub.  He reported Excellent on all 17 points.  “Paul and Joe did a great job fixing my...

February 11, 2012 ►    Congratulations to Patrick for passing his CPO in Atlanta with a 100% grade.  Also, congratulations for stretching out to teach two classes at the Aquanology seminar in Atlanta, to pool store owners and managers from all over...

February 4, 2012 ►    Customer Feedback:  An anonymous customer stated that their general shopping experience with us was Excellent.  “Seth Dewey was very helpful when I bought the pool & after, when I had questions.  Great Job!”  Sales help, operations, communication,...

January 21, 2012 ►    Customer Feedback:  Hede stated her general shopping experience with us was Excellent.  “Dennis, Patrick, the younger     team members – love coming to the store.  Always get great help and service, whether buying a new pool...

January 14, 2012 ►    Customer Feedback:  Gerald stated his general shopping experience with us was Excellent.  “Compared to Bemister’s inSalem, you folks have a much better layout and all your help were highly professional and courteous.”  Sales help, operations, communication, and...

January 7, 2012 ►  Customer Feedback:  Ellie stated her general shopping experience with us was Excellent.  “Patrick is always helpful and friendly,    while maintaining professionalism.  Water analysis personnel are efficient.”  Sales help, operations, and communication were all rated Excellent. “Always friendly...