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December 17, 2016

Dec. 192016

►    Customer Feedback:  Customer Lisa R. from Westminster, MA rated her general shopping experience with us as Excellent.  “Lots of options and high quality choices.”  Did any of our team members do an usually good job?  “Kristine spent a lot of time with us and helped with picking out furniture and fabric choices.”  Sales help, operations, communication, and product performance were all rated Excellent.  “Courteous and friendly.  Email is very helpful.  High quality and comfortable – Lloyd Flanders.”  She would recommend us to a friend.  “Good pricing, large inventory.”

►    New advertising and weekly specials start Sunday, December 18:  “Seasonal Greetings”.  Everything else remains the same.

►    Remember, remind people to pick up their Christmas presents before Christmas Eve.  Don’t let bad weather or heavy traffic keep them from getting here by closing: at 3:00, NOT 5:00.

►    A note from Olhausen:

“We have recently SOLD OUT of our remaining inventory of the Olhausen Spectator Chairs.  We will not be reordering these and this product will now be officially DISCONTINUED.  Please remove the Spectator Chair Price List (Section 4; Page 2) from your Product Specification & Pricing Manual and advise all sales personnel that this product is no longer available.  Thank you.”

►    From Anne-Marie: Remember, I will need your response for the Wrap Party by Wednesday, December 21st. Please remember to check the box if you are attending the party at the store after dinner. If you have any questions, please see me.  Thank you.

►     All In A Day’s Work by Reader’s Digest:

The toughest part of the job for medical providers?  Deciphering what was written in patient charts.

  • Left nose fracture, but his right nose is OK.
  • An autopsy was refused by the patient.
  • She’s OK; she just went into heart failure.
  • I think he has sleep apathy.
  • Patient had a “Cadillac arrest”.
  • This is a 52 YO with type 2 DM who was dragged in here by his wife.
  • No significant issues other than she is a little on the slightly side.
Feb. 182019
►     This week’s report card comes from the Smerekaniczs from New Boston.  They said that their shopping experience was excellent, mostly because Stephanie was so amazing.  They also said that the best thing we could do for our business would...
Feb. 112019
►     The Whites from Londonderry send us some very positive feedback!  “We love shopping at Seasonal Specialty Stores – there is such a great selection!  Everyone was awesome.  Nobody did a bad job – everyone was great.  You have a...
Feb. 22019
►     James & Jackie from Westford, MA have this to say about us:  Always professional and efficient.  Sean helped us buy a Saber grill.  Everyone was timely and polite and nobody did an unusually bad job.  We really appreciate the...