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10% Off Select In-Stock Furniture
UP TO 30% OFF ABOVE GROUND POOLS!
10% off Playsets!

December 24, 2016

Dec. 272016

►    Remember, we close at 3:00PM on Christmas Eve and New Year’s Eve.  Getting that wrong can seriously upset a customer who can’t pick up their lay-away Christmas present.

►    Customer Feedback:  A Service & Repair Report Card was received from customer Ellie & Ron D. from Merrimack, NH.  They rated us Excellent on all points.  “We are extremely satisfied long-time customers.  Your staff exemplifies customer service, and they strive to keep “customers for life”!  Including Patrick, Tod & daughters, Mia, Joe, and Paul.  It is a pleasure doing business with you.  From the time you walk in it is a pleasant, happy, professional, and fun experience.  Thank you!”

►    Advertising, specials, etc. continue from last week:  “Seasonal Greetings”

►    A belated Happy Birthday to Joe, last Monday, December 19.  Why didn’t I remember a birthday so close to the birthday of Jeanne….. and Jesus?

►    No mistakes on chlorine deposits and other register issues for the past two weeks.  Great job!

►    Remember the clearance cloth list.  You can save your customer A LOT of money on an upgrade to Accuguard wine.

►    Rose has re-designed our Web-Driver Advertising program.  These are the small ads that we run all year in newspapers when we are not running a large display ad.  Our intention is just to connect a product with our name, and/or drive the customer to our website in order learn more.

►    Sundance says that they are re-opening the second week of February.  Did not say where.  Obviously not on the vacant lot that is for sale.

►    All In A Day’s Work by Reader’s Digest:

My coworker Candy burst into the office on morning and declared, “Well, here it is – the 16-year anniversary of my having   married too young.”

 

 

 

 

Feb. 182019
►     This week’s report card comes from the Smerekaniczs from New Boston.  They said that their shopping experience was excellent, mostly because Stephanie was so amazing.  They also said that the best thing we could do for our business would...
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►     The Whites from Londonderry send us some very positive feedback!  “We love shopping at Seasonal Specialty Stores – there is such a great selection!  Everyone was awesome.  Nobody did a bad job – everyone was great.  You have a...
Feb. 22019
►     James & Jackie from Westford, MA have this to say about us:  Always professional and efficient.  Sean helped us buy a Saber grill.  Everyone was timely and polite and nobody did an unusually bad job.  We really appreciate the...