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January 12, 2019

Jan. 122019

►     John from New Boston sends us this, “I had the privilege of working with Dennis and Patrick.  Your entire staff was excellent and none did a bad job”  He stated this about the sales help, “They were excellent at relaying their product knowledge to me”.  He also said the warehouse staff made him feel like a part of our team.  He rated our phone support as excellent and would recommend us to a friend.

When asked what we could to do improve, this was his response, “Just keep doing what you do”

►     New advertising starts Sunday, January 13: Entertain at Home.  Promotions, sales and specials all continue from last week

►     There were 24 One of These awards for December; 3 for Customer Service.  Finalists were Cheryl, Joe G., Maggie, Ryan and Steve.  Owners choice was Cheryl and the drawing winner was Ally.  Congratulations to all!

►     The back of the Above Ground Sale page is getting an additional clearance pool; a 12 x 24’ Repreive52.  It’s an UNBELIEVABLE PRICE ($500 off) with a $400 par.

►     Your mother doesn’t work here!  Ok, for one of you, your father does.  But PLEASE wash your dishes when done.  It takes two minutes.

►     If you have items to add to the Gull News, give them to Maggie by Tuesday so she has time to check with a manager if appropriate.

►     Hood sold their table cover manufacturing to Damson Edge.  We replaced the 2 pages on the custom table covers and convertibles with a single page (and signs)

►     Simplify! We dropped the sign that showed our prices on the solar reels and added some of that information to the sign that shows how to position a solar reel on a pool.

►     January 19:  Happy January birthday to Tod, Paul, and Maggie.  Help us celebrate with FREE birthday cake in                                    the coffee shop, while supplies last.

         February 2:  Groundhog Day

         February 14:  Happy Valentine’s Day!

         February 18:  Presidents’ Day.  We’re open our normal hours.

►     Laughter the best medicine:

  • Do twins ever realize that one of them is unplanned?
  • What if my dog only brings back my ball because he thinks I like throwing it?
  • If poison expires is it more poisonous or is it no longer poisonous?
Feb. 182019
►     This week’s report card comes from the Smerekaniczs from New Boston.  They said that their shopping experience was excellent, mostly because Stephanie was so amazing.  They also said that the best thing we could do for our business would...
Feb. 112019
►     The Whites from Londonderry send us some very positive feedback!  “We love shopping at Seasonal Specialty Stores – there is such a great selection!  Everyone was awesome.  Nobody did a bad job – everyone was great.  You have a...
Feb. 22019
►     James & Jackie from Westford, MA have this to say about us:  Always professional and efficient.  Sean helped us buy a Saber grill.  Everyone was timely and polite and nobody did an unusually bad job.  We really appreciate the...