July 26, 2014

►    Customer Feedback:   Customer Richard J. from Merrimack sent a report card for a hot tub repair.  He rated us Excellent on every criteria, and said we are “Fantastic, Great, The Best, Worth every penny I spend here”.  He additionally wrote “Outstanding above all” in the margin!

►    Advertising, specials, etc continue from last week:  “Midsummer Clearance”. It is the final week for the monthly department promotions, which end Saturday August 2nd.

►    Upcoming Events:

August 1:  August Clearance Sale begins.  Get them while they’re hot!

August 9:  Customer Appreciation Day:  Free Gifts with any purchase, while they last.

►    The August clearance sale on pool supplies will start August 1st. Though we may start some things earlier, just to get it done in time. However, we won’t start advertising it until Sunday, August 3rd.

►    Only one person has registered for the election as labor representative to the safety/joint loss committee: Stephanie. She will be an excellent representative. Thank you Stephanie.

►    Due to popular demand, the One-of-These Awards for July will take place during the barbeque at Kimball Farms.

►    Remember, clearance means clearance. When we’re out, we’re out. And the price can go up at any time—like if we are only low, but not out. So people should “bring their cash in while we’re slashin’”.

►    Coming to the Safety Reward Party?  Remember that bumping the bumper boat of a corporate officer under a waterfall will result in retribution that you will regret.  Just sayin’.

►    Sarah is leaving us for college in South Dakota, next week.  We are so sad!  Good luck in school, and we want you right back here next summer.

►    Four people found us on Yelp last week, and two of them clicked through to our web site.

►    The Seasonal August Newsletter is expected to arrive at customers’ homes between 8/1 and 8/9.

►    Hendrix Wire, next door, has graciously invited us to attend a fire extinguisher training class in their building on Tuesday, July 29.  Classes are at 9:30 AM and 10:30 AM.  Anyone interested should arrange with Patrick, who will arrange with them.  It is particularly important that anyone who could be serving as an acting manager, attend this class.

►    There will be a coupon with the August Seasonal Reward$ email.  The serial number is the same as the coupon’s item number.  If the customer can give you the serial number, you can use the copy of the coupon near the coupon envelope.  Note that the coupon is only for Reward$ members, it is for $10 only, with a $100 minimum purchase.  It has to be rung under their name, and they can only use it once.

►    From Patrick:  To all college and high school students – Please let me know asap when you go back to school.

►    From Mia & Ann:  Employees are forbidden from taking any uniform shirts out of the boxes in the mezzanine without management approval from either Patrick, Mia, Stephanie or Ann!  Any employee caught taking uniform shirts without authorization will forfeit their opportunity to order new uniform shirts with their opportunity to order new uniform shirts with their name on them in either the spring or fall!  (No exceptions!!)

Also, any employee that is going off to college this fall should turn in all of their uniform shirts to either Mia or Ann before leaving.  In the event that you do not return to us in the spring, this will save you trying to figure out how to arrange to get your uniform shirts back to us.  If you do decide to return to us next spring (and we hope that you do) we will give your uniforms back to you.

►    Weekly Fire Alarm Tip:  Acting managers should direct contaminated runoff to the floor drains. Also, flow of non-contaminated runoff to floor drains should be prevented so there is enough room for the contaminated runoff.

Fire alarm procedures are tested once a quarter.  Your score on this test plays a part in the amount of your quarterly bonus.  A complete answer key is returned with each graded test.  If you would like another copy, please ask Jen!!

►    Real Jokes:

–        There’s two fish in a tank, and one says “How do you drive this thing?”

–        I went to buy some camouflage trousers the other day but I couldn’t find any.

–       When Susan’s boyfriend proposed marriage to her she said: “I love the simple things in life, but I don’t want one of them for my husband”.

►     Anti-Jokes:

–        A priest, a rabbi, and a muslim cleric walk into a bar. The cleric, having abstained from alcohol due to religious restrictions, does not drink, and his friends decide to do the same. They spend the night laughing and having a good time.

–        Why does Michael J. Fox make the best milkshakes?  He uses the finest ingredients.