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June 18, 2016

Jun. 212016

►    Customer Feedback:  Customer J. B, from Hollis, NH rated their general shopping experience as Good.  Did any of our team members did an unusually bad job? “Not bad, just not well trained – new guy.”  Sales help was rated Good.  Operations people were rated Fair.  “Not friendly and basically I ended up loading my own truck – older guy.”    Communication and product performance were rated Good.  “Needed some wood stain/treatment for the arms of my chairs – was not sold any.”  They would recommend us to a friend.  What do we do really well?  “You provide a comfortable atmosphere to shop.”

►    Advertising, promotions, and specials continue from last week: “Super Summer Savings” .   All promotions, specials, and sales remain the same.

►    Events during the next couple of weeks:

         June 19:  Father’s Day ~ FREE Gifts for fathers, future fathers, and fathers-at-heart, 11:00 AM – 5:00 PM

         June 25:  Happy Birthday Patrick and Rose:  FREE birthday cake in the coffee shop, while supplies last.

         July 1-3:  FREE Independence Day Gifts while supplies last.

         July 1:  Summer store hours start:  Mon – Fri 10:00 AM – 8:00 PM, Sat 10:00 AM – 5:00 PM, Sun 11:00 AM – 5:00 PM

         July 4:  CLOSED ~ Happy Independence Day.

►    Happy Birthday to Patrick on Thursday the 23rd, and to Rose on Friday the 24th.

►   Congratulations to Andrew and Jack; graduating last weekend from Milford High.

►    Remember, the free gift give-away on Sunday, June 18th, is not to fathers only.  It is to all males.  You do not ask people if they are a father or a mother.

►    A belated thank you to Patrick, for buying us lunch last week, from Uno’s.

►    Any ideas?  We transferred all inventory of Robelle 4# calcium hardness increaser to Target.  We changed the UPC code to    Target, and removed it from Robelle.  Still, every week, a few are rung up as Robelle.  Which obviously gives us negative inventory in a discontinued product, wrong inventory in the permanent product, and wrong history.  Any idea how this happens?

►    Free lunch on Saturday 6/18 is being provided compliments of Robelle, from Pizza Hut.

►    We just financed your 2015 Profit-Sharing; to those who have been here long enough to qualify for it.  Look for a confirmation from Connie that we sent it, and from Fidelity in a couple of weeks, that they put it in your retirement account.

►   Laughter is The Best Medicine from the Reader’s Digest:

Air BNB Reviews of Rapunzel’s Tower: “Frankly, it would have been much easier if she wore her hair in dreadlocks so we could get a stronger grip.  Or better yet, in pigtails so that two of us could climb simultaneously.  It gets cold and scary in the forest late at night.”

 

Feb. 182019
►     This week’s report card comes from the Smerekaniczs from New Boston.  They said that their shopping experience was excellent, mostly because Stephanie was so amazing.  They also said that the best thing we could do for our business would...
Feb. 112019
►     The Whites from Londonderry send us some very positive feedback!  “We love shopping at Seasonal Specialty Stores – there is such a great selection!  Everyone was awesome.  Nobody did a bad job – everyone was great.  You have a...
Feb. 22019
►     James & Jackie from Westford, MA have this to say about us:  Always professional and efficient.  Sean helped us buy a Saber grill.  Everyone was timely and polite and nobody did an unusually bad job.  We really appreciate the...