October 24, 2015

►    Customer Feedback:  A Seasonal Service & Repair Report Card was received from Michelle A. in Nashua, NH.  She rated us Excellent on all points.  “Our technician was very friendly and personable.  Kept me reasonably informed and seemed to work efficiently.”

►    Advertising, promotions, specials, and sales continue from last week:  “The Best of The Best”

►    Events during the next couple of weeks:

         October 25-31:  Halloween’s coming.  Trick-or-Treat for some Halloween candy here, while supplies last.

►    A note on Olhausen Special Orders during the Christmas season:

As of October 19, 2015, the specific items that will require factory verification of the possible ship date are listed below. Some items may not be available until after January 1, 2016, so please do not promise holiday delivery of any items on this list until after you have checked with the factory for availability.

Special Wood Species Tables and Shuffleboards:

— The only wood species readily available for pool tables will be Maple, Tulipwood, and Oak.  Some pool table models will be available in Cherry depending on parts inventory. Please call for availability.

— The only wood species readily available for all shuffleboard models will be Maple and Tulipwood.  Some shuffleboard models will be available in Cherry and Oak depending on parts inventory. Please call for availability.

— Tables and shuffleboards in all other wood species are special order and may not be available for shipment until  January 1, 2016. Please call for availability.

Match Customer Sample (MCS) Finishes:

— Minimum 6 to 8 weeks; Call for availability & lead time!

Non-Catalog Pool Table Models:

— Minimum 6 to 8 weeks; Call for availability & lead time! 

Cue Racks & Accessories:

— Minimum 4 to 6 weeks; Call for availability & lead time!

“Custom” Pool Tables, Shuffleboards, Air Powered Hockey and Foosball

        — Not available until January 2016!

We appreciate your understanding and support, and we would like to wish you all a successful holiday selling season.   Thank you.

Donny Olhausen, Olhausen Billiard Manufacturing , Inc.

►    We were just listed as the number four Marquis dealer in the Northeastern United States, based on hot tubs purchased from them since January 1, 2015.  The other dealers on the list are from Virginia, Pennsylvania, and Maryland.  Congratulations. We have become a leading dealer this year, after 14 years not being a leading dealer.  Great job.

►    Save the date:  the Wrap Party is scheduled for Saturday, January 2, 2016.  Dinner at Country Tavern followed by games, hot tubs, and fun here.  Plus, the raffle is back, with at least one prize worth $300.

►    Last week chlorine deposits, refunds, and warranty items were all correct!  Thank you all.

►    Epic Facebook Comebacks from the Reader’s Digest:

Comment:  “Maybe it’s not always about trying to fix something broken.  Maybe it’s about starting to create something better.”

Reply:  “And that’s why you have a younger brother.”