September 10th

►    Customer Feedback: a Customer with last name of Warren from Hollis, NH gave a good review. How was your general shopping experience? “Excellent” Did any of our team members do an unusually good job? “Mia was excellent – always remembers us!” Sales Help, Operations, and communication were all Excellent. Would you recommend us to a friend? “Yes!”

►    Advertising, promotions, etc. continued through last week: “Winter Pool Covers”

►    We had 18 “One-of-These” awards in August:  6 for customer service. Finalists were Ryan (with 2), Patrick, Thomas and Kristine (with 1 each). Owner’s Choice was Ryan, and he was also the drawing winner. Congratulations to all!

►    Happy Birthday to Andrew, September 10th.

►    Events 9/9 to 9/28:

September 10:  Happy Birthday Andrew:  FREE birthday cake in the coffee shop, while supplies last.

September 14:  Pool School 303 ~ Above Ground Pool Closing, 7:00 PM – 8:30 PM

September 17:  Happy Birthday Erica:  FREE birthday cake in the coffee shop, while supplies last.

September 28:  Pool School 304 ~ Inground Pool Closing, 7:00 PM – 8:30 PM

►    Last call for an Above Ground Closing class, Wednesday,. September 14th.

►    Olhausen is raising prices at the beginning of October because lower unemployment in Tennesee has caused them to raise employee pay. So if your customer is looking at an Olhausen pool table, encourage them to do it now.

►    Nice job on the switch to winterizing this year.  It all looks great, the chemical move went very well, and the cover storage is perfect.  Thank you to all who participated.

►    Life In These United States from Reader’s Digest: “I’d never had surgery, and I was nervous. ‘This is a very simple, non-invasive procedure,’ the anesthesiologist reassured me. I felt better, until … ‘Heck,’ he continued, ‘you have a better chance of dying from the anesthesia than the surgery itself’.”