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►     This week’s report card comes from the Smerekaniczs from New Boston.  They said that their shopping experience was excellent, mostly because Stephanie was so amazing.  They also said that the best thing we could do for our business would...

►     The Whites from Londonderry send us some very positive feedback!  “We love shopping at Seasonal Specialty Stores – there is such a great selection!  Everyone was awesome.  Nobody did a bad job – everyone was great.  You have a...

If you have space, adding a game room to your home is a great way to create memories with your friends and family without forking over a lot of money for activities. Especially with the colder weather fast approaching, you...

►     James & Jackie from Westford, MA have this to say about us:  Always professional and efficient.  Sean helped us buy a Saber grill.  Everyone was timely and polite and nobody did an unusually bad job.  We really appreciate the...

►     Kent and Sharon from Milford said their general shopping experience was excellent and stated, “Most helpful people”.  They thought Tod did an unusually good job, our sales help are knowledgeable of the product.  They rated our operations people, communication...

►     John from New Boston sends us this, “I had the privilege of working with Dennis and Patrick.  Your entire staff was excellent and none did a bad job”  He stated this about the sales help, “They were excellent at...

►     Marie from Pelham sends us this, “My shopping experience was good.  I got waited on right away, then he let me look on my own.  Matt, Ann, and Mia all were very nice and returned my calls.  Everyone was...

  With the weather cooling down and the days getting closer, it’s easy to start to feel a little bit of cabin fever. Especially with all the rain! We haven’t even hit the coldest part yet! If you’re looking for...

  With the warm weather behind us and bitter cold ahead of us, the fall is the perfect time to enjoy the cool outdoors. Don’t get us wrong, we love summer! Beach days and summertime adventures are exciting, but there’s...

  Although the hot, sticky temperatures may have you thinking the last thing you need is a hot tub, hear us out. Hot tubs are perfect year round, even in New England. They offer various health benefits, both physical and...

►     Tracy A. from Groton, MA sent in a service and repair report card, with 10s across the board.  She said, “In every call or visit I have been greeted and assisted with exceptionally friendly, knowledgeable staff.  Patrick has helped...

►     Steven C. sent us this email recently …  “Hi folks,  I just wanted to take a moment and express my thanks to Paul M. for his assistance with my burned out hot tub heater element.  His expertise and clear...

►     Denise C.B. from Groton had this to say about her experience in the store… “Tod was very personal, knowledgeable and spent lots of time with me”.  She stated our sales help was excellent and did not feel we had...

►     This is our last week closing on Wednesdays.  Starting March 1, we are open Monday-Wednesday 10-6, Thursday and Friday 10-8, Saturday 10-5, Sunday 12-5. ►     Lynda L. from Manchester had this to say about her experience in the store…...

►     This week’s report card comes from the Billiards department, from an anonymous source.  This customer said their shopping experience, the sales help, and our operations people were all good.  They said that everyone was “very pleasant and helpful …...

Investing in something as important as a grill means that you have to take the time to maintain it. Otherwise, your investment would have been a waste of time and your product will deteriorate. Not to worry, though – maintenance...

►     Anne-Marie is taking the summer off.  Even worse, she is not coming back.  I am so sad.  So we are advertising for another Office Manager.  Not a replacement – we will never replace Anne-Marie!  But if you know of...

►February 10: Happy February Birthday to Connie and Elaine. Help us celebrate with FREE birthday cake in the coffee shop, while it lasts. February 14: Happy Valentine’s Day! February 19: Presidents’ Day. We are open our normal store hours. March...

► Long-time customers, Tom and Beth M., sent us this email a couple weeks ago, “I have been negligent and not informed you sooner, but we will be missing Tod’s singing, well perhaps that is not accurate … we have...

► Carolyn C. from New Ipswich, NH sent in a Seasonal Service and Repair Report Card after she had Paul do a hot tub repair for her. She gave us 7 out of 10 on how her initial inquiry was...

► There were 16 One of These Awards for December; none for Customer Service. Finalists were: Maggie, Dawson, Mia, Paul, and Anne-Marie. Owner’s Choice was Dawson and the Drawing Winner was Ann. Congratulations to all! ► Laura & Kurt G....

People often think of the interior as the primary space where they can get creative and show off their personality through decor. While there’s certainly room to do that, people don’t often discuss how much potential outdoor furniture has –...

►     Have a great time at the wrap party tonight! Those of you attending will find your entries for the raffle in your mailbox. Each employee attending gets 24 entries for the raffle items. ►     We sent out a Rewards...

►     Jeffrey H. of Merrimack, NH had this to say on his report card for us, “Patrick always exceeds my expectations!  From sales help, to chemical balance, to fixing problems, he is the man”.  Jeffrey says that never in his...

►      Remember:  we close at 3:00 pm on Christmas Eve and New Year’s Eve.  Don’t get this wrong when people call!!  Who is going to keep the store open until 5:00 waiting for someone to pick up their Air Hockey...

►     Steve and Sheryl D. of Nashua sent us a Seasonal Specialty Stores Report Card to let us know about their excellent shopping experience.  They said that everyone is very helpful and knowledgeable and the general sales help was excellent. ...

Most of the time, it seems home renovation is for large-scale projects that involve particular furniture, not accessories. However, the right accessories can make owning something even more exciting! If you just purchased a pool table recently, there are simple...

►      There were 28 One of These Awards for November:  9 for customer service.  Finalists were Patrick, Joe, Jim, and Ryan (twice).  Owner’s Choice was Jim and the Drawing winner was Joe.  Congratulations to all. ►     We got an email...

►      We received a report card from an anonymous customer who spoke about his general shopping experience as “excellent”. They commented that the staff had compassion for an unfortunate situation, and did have some laughs (no one was hurt so...

►      Jim S., who sent in last week’s Report Card, also gave us a Service and Repair Report Card.  He had Tod out to do a safety cover installation for him and was extremely pleased with the results.  He gave...

►      The Santa’s Rebate is being extended!  Not the time to get it (ends Saturday December 2) but the time to get the table installed.  We are putting Santa’s Rebate Extended signs on the rebate signs, to allow 10 more...

Cooking on gas grills is a popular hobby in New England. It is a passing of the torch in a sense when you can take over the machine because it is a feeling of responsibility and it is always fun...