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July 27, 2013 ►    Customer Feedback:  Customer Ellie D. stated that her general shopping experience with us was Excellent.  “The employees are helpful and friendly.”  Did any of our team members do an unusually good job?  “Tod and Patrick were...

July 20, 2013 ►    We received the following email from Cynthia B., in Merrimack, NH:  “I enjoyed reading your newsletter.  We purchased a pool last year (from someone else), but I bought most of my supplies from your store because...

July 13, 2013 ►    We received an email from Michael C concerning his new pool table. “I wanted to thank Seth for the assistance placing the order on my new Olhausen Blackhawk pool table. His knowledge of the product and...

July 6, 2013 ►    We received a Seasonal Service and Repair Report Card concerning Paul’s service performed in mid-October, from Robert S. in New Boston, NH.  We were rated Excellent on all points.  “Bought our tub at Sundance.  Regretted doing...

June 29, 2013 ►    Customer Feedback:  Customer Bob R. from Newton, MA, stated that his general shopping experience with us was Excellent.  Did any of our team members do an unusually good job?  “Seth did an excellent job explaining a...

June 22, 2013 ►    Customer Feedback:  Customer Eric & Trixie S. from Spofford, NH, stated that their general shopping experience with us was Excellent.  “Good selection, help from sales associate.”  Did any of our team members do an unusually good...

June 15, 2013 ►    Customer Feedback:  Customer Sharon M. from Hudson, NH, stated that her general shopping experience with us was Excellent.  “Tod explained the hot tubs to me, and which was best for my needs.”  Did any of our...

June 8, 2013 ►    A Seasonal Specialty Stores Report Card was received from Brian G. in Nashua, NH.  His general shopping experience was rated Excellent.  Did any of our team members do an unusually good job?  “Everyone I encountered has...

May 25, 2013 ►    A Seasonal Specialty Stores Report Card was received from Lisa C. in Derry, NH.  Her general shopping experience was rated Excellent.  “Plenty of helpful staff.”  Did any of our team members do an unusually good job? ...

May 18, 2013 ►    We received a Seasonal Service and Repair Report Card concerning Paul’s service performed in mid-October.  We were rated 10 out of 10, Excellent, on all 17 points. Kim B. of Marlow, NH, states “I have been...

May 11, 2013 ►    We received the following email from Janet M:  “Thank you, this is the correct email.  I also want to tell you that your store and personnel are the greatest.  You have been so helpful to us...

May 4, 2013 ► Anne-Marie received the following email from Karl H of Dunstable, MA: “I just wanted to acknowledge receiving the email on the Seasonal Rewards program. Look forward to another pool season. Thank you for your continued service....

April 20, 2013 ►    A Seasonal Specialty Stores Report Card was received from Matt B.’ in Tyngsboro, MA.  His general shopping experience was rated Excellent.  Did any of our team members do an unusually good job?  “All have been good,...

April 13, 2012 ►    Customer Feedback:  We received the following email from Steve H:  “Hi Patrick, Just wanted to send a quick note saying how great the cover installation went and I am very satisfied with the result.  I was...

April 6, 2013 ► Customer Feedback: Customers Jeffrey & Pamela A, from Hollis, NH, stated that their general shopping experience with us was Excellent. “Everyone was helpful & knowledgeable! Not like some places where they ‘guess’ this is what I...

March 30, 2013 ►    Customer Feedback:  A customer with the last name of Johnson, from Nashua, NH found their general shopping experience excellent.  “Great showroom, samples, and knowledgeable staff.”  Sales help, communication, and products were all rated Excellent, and this...

March 23, 2013 ►    Customer Feedback:  Sean R. from Dunstable, Mass. found his general shopping experience excellent. He remarked “Good selection on hand, excellent display.”  He thought Roz, Patrick, and Victor were all very knowledgeable. They were professional, friendly, and...

March 16, 2013 ►    Customer Feedback:  The following email was received from John G in Newburyport, MA:  “I just wanted to say that working with Seth in the Billiards department was great.  He was extremely knowledgeable and helped me tremendously...

March 9, 2013 ►    Customer Feedback:  A customer named Brian H., from Nashua, NH, stated that his general shopping experience with us was Excellent.  Did any of our team members do an unusually good job?  “Patrick was very knowledgeable about...

March 2, 2013 ►    A Service and Repair Report Card was received from Michael O. in Portland, ME who had his pool pump repaired.  He rated us Excellent on all 17 points.  “Patrick went out of his way to help...

February 23, 2013 ►    A Service and Repair Report Card was received from Brian H. in Nashua, NH who had his salt chlorine generator repaired.  He rated us Excellent on 16 points.  “We’ve been doing business with Seasonal for twenty...

February 16, 2013 ►    Customer Feedback:  An anonymous customer stated that their general shopping experience with us was Excellent.  “Great staff, very helpful and knowledgeable.  Victor and Landon were both very nice, helpful, and knew their stuff.  Did any of...

February 9, 2013 ►    Customer Feedback:  A customer by the last name of Howd, Goffstown, NH, stated that their general shopping experience with us was Excellent.  Did any of our team members do an unusually good job?  “They were all...

February 2, 2013 ►    Customer Feedback:   Mark & Chriss C from Brookline, MA stated that their general shopping experience with us was Excellent.  “Pump broke just in time for your clearance sales.”  Did any of our team members do an...

January 26, 2013 ►    Customer Feedback:   We received the following email from Lisa C:  “Thank you Anne-Marie.  I appreciate the pool purchase credit.  We are thrilled with the customer service at Seasonal and look forward to continuing business with you. ...

January 19, 2013 ► Customer Feedback: Mark W from Merrimack, NH stated that his general shopping experience with us was Excellent. “I came in to be educated. Your salesman is very knowledgeable and I took that info and checked out...

January 12, 2013   ►    Customer Feedback:   An anonymous customer stated that their general shopping experience with us was Excellent.  Did any of our team members do an unusually good job?  “Joe and Ann, patient, helpful, knowledgeable.”  Did any of our...

January 5, 2013                                                           ►    Customer Feedback:   Jean L from Groton, MA stated that her general shopping experience with us was Good.  Did any of our team members do an unusually good job?  “Patrick repaired our water filter.  He was terrific...

December 29, 2012 ►Customer Feedback:   The Pardoe family stated that their general shopping experience with us was Excellent.  “Helpful, friendly, etc.”   Sales help, operations, and products were all rated Good.  “Helpful, kind, caring, good service.”  Product performance was excellent.  “Sturdy...

December 22, 2012 ►    A Service and Repair Report Card was received from Tom Roddy who had his hot tub repaired.  They rated us Excellent on most points, and Average on two points. ►    New advertising and weekly specials start...

December 15, 2012 ►    Customer Feedback:   Customers Duane & Cindy M from W. Stafford, CT stated that their general shopping experience with us was Excellent.  “We were immediately greeted and sent to the right department for service.”  Did any of...

December 8, 2012 ►    A Service and Repair Report Card was received from Tom & Karen B who had their hot tub repaired.  They rated us Excellent on all 17 points.  “We will continue to do business with you as...