Category: Latest News

March 23, 2013 ►    Customer Feedback:  Sean R. from Dunstable, Mass. found his general shopping experience excellent. He remarked “Good selection on hand, excellent display.”  He thought Roz, Patrick, and Victor were all very knowledgeable. They were professional, friendly, and...

March 16, 2013 ►    Customer Feedback:  The following email was received from John G in Newburyport, MA:  “I just wanted to say that working with Seth in the Billiards department was great.  He was extremely knowledgeable and helped me tremendously...

March 9, 2013 ►    Customer Feedback:  A customer named Brian H., from Nashua, NH, stated that his general shopping experience with us was Excellent.  Did any of our team members do an unusually good job?  “Patrick was very knowledgeable about...

March 2, 2013 ►    A Service and Repair Report Card was received from Michael O. in Portland, ME who had his pool pump repaired.  He rated us Excellent on all 17 points.  “Patrick went out of his way to help...

February 23, 2013 ►    A Service and Repair Report Card was received from Brian H. in Nashua, NH who had his salt chlorine generator repaired.  He rated us Excellent on 16 points.  “We’ve been doing business with Seasonal for twenty...

February 16, 2013 ►    Customer Feedback:  An anonymous customer stated that their general shopping experience with us was Excellent.  “Great staff, very helpful and knowledgeable.  Victor and Landon were both very nice, helpful, and knew their stuff.  Did any of...

February 9, 2013 ►    Customer Feedback:  A customer by the last name of Howd, Goffstown, NH, stated that their general shopping experience with us was Excellent.  Did any of our team members do an unusually good job?  “They were all...

February 2, 2013 ►    Customer Feedback:   Mark & Chriss C from Brookline, MA stated that their general shopping experience with us was Excellent.  “Pump broke just in time for your clearance sales.”  Did any of our team members do an...

January 26, 2013 ►    Customer Feedback:   We received the following email from Lisa C:  “Thank you Anne-Marie.  I appreciate the pool purchase credit.  We are thrilled with the customer service at Seasonal and look forward to continuing business with you. ...

January 19, 2013 ► Customer Feedback: Mark W from Merrimack, NH stated that his general shopping experience with us was Excellent. “I came in to be educated. Your salesman is very knowledgeable and I took that info and checked out...

January 12, 2013   ►    Customer Feedback:   An anonymous customer stated that their general shopping experience with us was Excellent.  Did any of our team members do an unusually good job?  “Joe and Ann, patient, helpful, knowledgeable.”  Did any of our...

January 5, 2013                                                           ►    Customer Feedback:   Jean L from Groton, MA stated that her general shopping experience with us was Good.  Did any of our team members do an unusually good job?  “Patrick repaired our water filter.  He was terrific...

December 29, 2012 ►Customer Feedback:   The Pardoe family stated that their general shopping experience with us was Excellent.  “Helpful, friendly, etc.”   Sales help, operations, and products were all rated Good.  “Helpful, kind, caring, good service.”  Product performance was excellent.  “Sturdy...

December 22, 2012 ►    A Service and Repair Report Card was received from Tom Roddy who had his hot tub repaired.  They rated us Excellent on most points, and Average on two points. ►    New advertising and weekly specials start...

December 15, 2012 ►    Customer Feedback:   Customers Duane & Cindy M from W. Stafford, CT stated that their general shopping experience with us was Excellent.  “We were immediately greeted and sent to the right department for service.”  Did any of...

December 8, 2012 ►    A Service and Repair Report Card was received from Tom & Karen B who had their hot tub repaired.  They rated us Excellent on all 17 points.  “We will continue to do business with you as...

December 1, 2012 ►    A Service and Repair Report Card was received from an anonymous customer that had their hot tub repaired.  They rated us Excellent on 15 points.  “There was some confusion over the initial visit – I was...

November 24, 2012 Customer Feedback:   Customer Mrs. Ron W from Nashua, NH stated that her general shopping experience with us was Fair.  “Sales person did not have all the information on the pool we were looking at, and not helpful...

November 17, 2012 ►    A Service and Repair Report Card was received from Eric & Tina D. from Merrimack, NH who had their hot tub repaired.  They rated us Excellent on 15 points.  “Last time I called for service, it...

November 10, 2012 Customer Feedback:   Customer Anthony R. fromLitchfield, NH stated that his general shopping experience with us was Excellent.  “Knowledgeable sales reps, very friendly.”  Did any of our team members do an unusually good job?  “Patrick was a big help with...

November 3, 2012 ►  A Service and Repair Report Card was received from Diane L of Merrimack,NH for her pool pump repair.  On most points she rated us Excellent.  “Something I am just not familiar with.  Wrong part picked, but...

October 27, 2012 Customer Feedback:   Customers Jon & Kap from Dunstable, MA stated that their general shopping experience with us was Excellent.  “Landon did a fine job of explaining pros and cons of solar heater for pool.”  Did any of...

October 20, 2012 Customer Feedback:   Customer Kim  stated that her general shopping experience with us was Excellent.  “Clean store, neat, organized, friendly associates.”  Did any of our team members do an unusually good job?  “John – took my water sample,...

October 13, 2012 Customer Feedback:   A customer with the last name of Helfman stated that their general shopping experience with us was Excellent.  “Seth knew your products and only showed me what I was looking for.”  Did any of our...

October 6, 2012 ► A Service and Repair Report Card was received from an anonymous customer that had their hot tub repaired.  This person rated us Excellent on all 17 points.  “Paul and Joe were competent, considerate and concerned about our...

September 29, 2012 ►    Customer Feedback:   Email received from Danis M. (takes care of her parents’ pool):  “We LOVE your store and have never left there any less than extremely satisfied by any/all assistance from the employees.  Everyone is great...

September 22, 2012 ►    Customer Feedback:   Customer Michael G. from Amherst, NH stated that his general shopping experience with us was Excellent.  “Everyone is so willing to help.”  Did any of our team members do an unusually good job?  “Between...

September 15, 2012 Customer Feedback:   Customer Lisa C.  from Derry, NH stated that her general shopping experience with us was Excellent.  “Great selection, plenty of help.”  Did any of our team members do an unusually good job?  “Mimi – she...

September 8, 2012 ►Customer Feedback:   Customer Doug from Hudson, NH stated that his general shopping experience with us was Excellent.  “Clean and nicely laid out.”  Did any of our team members do an unusually good job?  “Everyone has been great...

September 1, 2012 ►    Customer Feedback:   Customer Brian H., from Nashua, NH stated that their general shopping experience with us was Excellent.  “Patrick was very knowledgeable about the salt chlorine generator, but Paul Matthes’ installation withstood the scrutinizing home owners...

August 25, 2012 ►    Customer Feedback:   Customers Wendy & Joe L., from Nashua, NH stated that their general shopping experience with us was Excellent.  “Roz was friendly, helpful and very patient!  We made several changes to our final decision and...

August 18, 2012 ►    Customer Feedback:  A customer by the name of Stacy W., from Nashua, NH stated that her general shopping experience with us was Excellent.  “I liked the layout of the store.  Easy to find everything.  Good signage.” ...